ACCESS FOR EVERYONE

Web Accessibility

We want our website to be useful and accessible. If something gets in your way, contact us for help or another way to get the information you need.

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Last updated: October 21, 2026

A website more people can use.

Spice Insurance Services aims to make website information and services accessible to people with disabilities. Accessibility is an ongoing effort, and feedback helps us identify where improvements are needed.

Our approach to accessibility

The website uses responsive layouts, structured headings, labeled form fields, text descriptions for meaningful photographs, and links that let visitors skip to the main content. Navigation, tabs, and expandable answers are intended to support keyboard use as well as touch and pointer input.

Guidelines that inform our work

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as a reference for accessibility improvements. A full conformance audit has not been completed, and this statement is not a certification that every part of the website meets every requirement.

Where limitations may remain

Some content or interactions may still need improvement. The website also links to services operated by other organizations, including maps and review platforms. We do not control the accessibility of those services. If you cannot use information reached through one of our links, contact us for assistance.

Tell us about a problem

If you have difficulty using a page, form, menu, or other part of the website, please tell us which page you were using and what you were trying to do. If helpful, include your browser, device, or assistive technology and how you would prefer us to contact you.

Please do not include medical records, policy documents, passwords, or other sensitive information in an accessibility report. We will review your feedback and discuss an alternative way to provide the information or assistance you need.

Another way to get help

Call 904-257-1747 or email kelleah@spiceinsuranceservices.com. Our listed office hours are Monday through Friday, 8:00 AM to 5:00 PM.

You can also use our Contact page. If a website form is difficult to use, please call or email instead.

Updates to this statement

We may revise this statement as the website and our accessibility work develop. The revision date appears at the top of this page.

WE ARE HERE TO HELP

Need help using the website?

Tell us what you need. You can call or email if an online form is not accessible to you.